Yellow flashing light

  • 1
  • Problem
  • Updated 2 weeks ago
  • In Progress
Dropped off my 21" ego mower with a yellow flashing light at Home Depot 7-2-18. Contacted Ego. They were not helpful.
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Steven Lucas

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  • patient for now

Posted 2 weeks ago

  • 1
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szwoopp, Champion

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Official Response

Not all Home Depots perform the repair on-site, so it is possible they'll be sending your mower out. However, per Ego service agreement, the entire process should not take more than 4-6 weeks. If it takes more than four, please give Ego support team a call (1-855-346-5656).

In the meantime, you can always get real-time updates on your mower's status by calling 1-855-284-3349. This is the number for Home Depot's warranty department, where associates can instantly search for and assist with your case.