worked one time for about 5 mins

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I used it last week for about 5 mins in a very light snow just to test it.  Woke up early today.  Had both batteries charged and I have a second set from other ego items.  I handle and it sputtered about 1/10 sec...I was looking down at it and the battery pack on the left blinked red.  Then nothing.  The blower turns free by hand.  Replaced the batteries with my second set.   Nothing.

I am not looking forward to shoveling this driveway and then driving 30 mins to home depot to exchange it.  It is great everybody seems to know about the problem but EGO needs to do more.  I got up at 5 am to clear the driveway and sidewalk so I could work on other items.  Now the morning is shot.  And I might get a "sorry" for the trouble at best.

If EGO has a problem with a batch then need to recall them out of the stores.  I pay very good money for this blower.

I am glad some are working great.  But they all should and from what am reading there is more than one that is not working.

Not sure if I will exchange or return.  Don't need a lecture on this one being the best and the rest are worse.  Not working is Not working.  Just because the other snow blowers are worse does not excuse EGO not delivering their best to the market.

Just a pain.
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Darrell Birck

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Posted 3 years ago

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Rich Wolf

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Agreed.  I still worry about the one i have working, and the one they are sending soon. Don't want to go to gas powered and they do work great when they run.

 Would be good to know what the cause is so maybe us DIY types can perform a workaround if possible. Fingers crossed.
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Darrel bring it inside your house and let it warm up/dry out. See if it comes on, looks like there might be a problem with snow getting inside the unit somehow.
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Darrell Birck

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The unit was stored in my is not heated but dry.  Placed the batteries inside the unit before I pushed it outside.  It was not snowing and the unit was dry.  I think something burned inside the unit as it tried to start.  The rotor was clear and nothing was blocking it.  I suspect I know what the issue is but do not like guessing.

But for the record I did push it back in the garage and let it dry.  I swapped out the batteries again and still the same result.

Guess for me...I don't want a snow blower that might have issues with water getting inside...would rather look for another unit or wait for EGO to announce the issue and fix it.  I have shoveled before and can do it again.
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I like SOME Ego products, but I will never buy an electric snow blower...A quart of gasoline contains allot of energy, and is the best when it comes to snow removal..
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A quart of gasoline and 2-cycle oil also contains a metric s&*t ton of things that are not good for your lungs (particulate matter measured in microns, ammonia, nitric oxide, hydrocarbons, volatile organic compounds, etc), and I prefer not to inhale that while doing outdoor work.  But, to each their own!  ;)
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I'm with you dj. I love my ego tools. Even if they break cuz 5 year warranty.
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Indeed.  Also, two 5.0 Ah batteries contain a lot of energy - more than enough for most residential walks and driveways.  Twin 7.5 Ah even more so.  
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I see what Darrell is saying well and am in agreement. It seems to me like there might be either design flaws or manufacturing problems. 

Give them a call and they will probably send you a new one. I hope that it is tested and works for a while... I'm concerned that there might be a quality control issue, but whatever the issue is, EGO needs to solve it to protect its name in the snow blower market.
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Darrell Birck

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I took it back to HD, they took it back.  I decided to wait until I talk with EGO before deciding to buy another one.  Where as I do think a 5 year warranty is great, but it is still a hassle to return it.  I plan to share the information with them on Monday...I hope they can fix it because I like their mower, hedge trimmer and leaf blower.

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