Wont start

  • 4
  • Problem
  • Updated 1 year ago
  • Solved
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

Fully charged battery, handle properly extended and in one of the operating positions. When trying to start the motor engages for a second and then shuts down with an orange warning light flashing. There is no grass beneath the deck.
Photo of Brian Findley

Brian Findley

  • 120 Points 100 badge 2x thumb

Posted 1 year ago

  • 4
Photo of szwoopp

szwoopp, Champion

  • 101,896 Points 100k badge 2x thumb
Official Response
Can you turn the blade easily by hand (BATTERY REMOVED)
Is the blade installed the correct direction - you can read the engraved "This side faces Grass"
Photo of bloomz

bloomz

  • 14,476 Points 10k badge 2x thumb
That's exactly what happened to my neighbor. It turned out to be a battery issue because we took his battery and put it in my mind and it did the same exact thing. Ego replaced it.
(Edited)
Photo of bloomz

bloomz

  • 14,476 Points 10k badge 2x thumb
In my mind, that's a funny.  What the hell was my mind doing anyway - maybe its battery was malfunctioning - again
(Edited)
Photo of Brian Findley

Brian Findley

  • 120 Points 100 badge 2x thumb
Work fine last season, tried other batteries same result
Photo of Scott Sturgǝs

Scott Sturgǝs

  • 100 Points 100 badge 2x thumb
Same thing here. My battery and charger are fine . It is my motor controller . Maybe you have the same problem . I hope you still have your purchase receipt or you will be s.o.l. for warranty . I purchased new honda gas mower .
Ego was nice but close to $700.00 for 3 years use. It was an expensive lesson . Stick with a good gas mower you cant go wrong.
Photo of szwoopp

szwoopp, Champion

  • 101,896 Points 100k badge 2x thumb
HD can supply copy of your receipts if you can’t find yours. Better idea is to register the tools when you purchase them.
Photo of Scott Sturgǝs

Scott Sturgǝs

  • 100 Points 100 badge 2x thumb
Paid cash money so no receipt copy in their system .But yes in future registering would be a good idea.
Or possibly have spare parts available for us diy people.
Photo of Brian Findley

Brian Findley

  • 120 Points 100 badge 2x thumb
The blade can easily be turned by hand, and it is orientated properly.
Photo of Amber F.

Amber F., Official EGO Rep

  • 68,110 Points 50k badge 2x thumb
Please call us, Brian: 1-855-346-5656. We'd love to help resolve this!
Photo of Pete

Pete

  • 60 Points
Brian,  Has this been resolved? I have the same problem, 3rd year with my Ego lawn mower.

This conversation is no longer open for comments or replies.