wont charge

  • 2
  • Problem
  • Updated 2 months ago
  • In Progress
Charging station shows 100% charge but battery is fully depleted.  When battery is placed in charger it blinks orange and red, then stops blinking. Charger shows 25% charge briefly, then goes directly to 100% while cooling motor starts for a second then stops.  Battery will work in mower for 1 minute, then stop with no indication of low battery.
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Tom Flanders

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Posted 2 months ago

  • 2
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szwoopp, Champion

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Official Response
Do you have another charger you could try ?

or

Try a reset of the charger/battery.
unplug charger and remove battery.
place battery back on charger
plug charger in with battery installed.
this can solve some problems

or

give Ego customer service a call
call first thing in the morning if you can in order to minimize any hold time
They can be reached at 1-855-EGO-5656 (1-855-346-5656) from 8:30AM - 8:00PM EST (Monday - Friday) & 10:00AM - 6:00PM EST (Saturday & Sunday).