Will not start, overload light

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  • Updated 4 years ago
  • Solved
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Mower will not start.  PRess key and pull handle, light turns green and then overload light comes on.  The blade spins freely and there is nothing clogging bottom of mower.  Tried both my batteries with same result, mower does not spin up even on dry pavement.
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Posted 5 years ago

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Denise C

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Official Response
Hi Jeffrey, thank you for your post and we apologize for the delay in getting back to you, as we were closed for the Holiday weekend. No worries, removing the cover would not void your warranty; however this is not a part we can send you. We still can help you with this issue but would need to speak with you over the phone. I see that you registered your mower kit with us and I thank you; but you did not include your phone number. If you could either give our customer support center a call at your convenience, at (855) 346-5656; we are open until 8pm today and throughout the week. Or, if you'd rather send us an email with your phone number to support@egopowerplus.com, and one of our EGO specialists will call you back at a time convenient for you.