WHy will my mower only operate by pulling backwards?

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  • Updated 6 days ago
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My mower powers down if I push forward, but when I pull back it starts up and cuts fine. Does anyone have any idea why it auto shuts off if I move it forward?
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Jerry Bruner

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Posted 7 days ago

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szwoopp, Champion

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Official Response
Make sure the handle is fully extended and the green clips are securely locked.  If it continues give customer service a call as there are replacement clips available for certain mowers.

They can be reached at 1-855-EGO-5656 (1-855-346-5656) from 8:30AM - 8:00PM EST (Monday - Friday) & 10:00AM - 6:00PM EST (Saturday & Sunday). Call first thing when they open it possible.
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Jerry Bruner

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Oregon Mike, Champion

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Definitely the green clamps. As Szwoopp says, make sure the handlebar is fully extended and the clamps are fully engaged.