Why on my registered baterry shows 4.0 ah and 2.0 ah? What i register is the 7.5ah and 2.5ah.

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  • Updated 4 years ago
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German Devera

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Posted 4 years ago

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Jennifer VandeWater, Community Manager

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Official Response
Hi German, we looked at your registration for the mower and it looks correct on our side as far as the battery is concerned.  We just sent you another confirmation.  Let us know if that confirmation email shows the wrong battery again.
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Jennifer VandeWater, Community Manager

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Official Response
Everyone, we have know there is a bug in the registration system and we are working to resolve it.  Please give us some time to identify the root cause and we'll relay the message once it's been fixed.  There's seems to be a disconnect from what our customer service team can see on the back end of the system and what's displaying on the website for your account.  Thank you for your patience.