Why no strap included??

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Why no strap??? I just bought a 12" Ego weedeater and it came with no strap. I am a senior, and the strain of weedeating wears on me after 15-20 minutes... without a shoulder strap. Why in the WORLD doesn't Ego include a shouder strap? I know that you actually have them, but they are available only in the U.S. and will not ship to Canada...??? W.T.F??? I will mention this very weak and unreasonable policy to any of my cohorts that are considering purchasing such an otherwise wondertful product
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Darlene Olesko

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Posted 3 years ago

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Ken, Champion

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Official Response
Probably because it's an unnecessary expense to include an accessory that not everyone wants or needs, especially with a weed trimmer as light as the ones Ego makes.

If you need a strap you don't need to buy one that's Ego-branded. It's just a strap. Any of the generic straps that are readily available will work.

Here's one available from Amazon.ca: https://www.amazon.ca/UTS-1-Universal-String-Trimmer-Strap/dp/B000BQ7W86/ref=sr_1_fkmr0_2?ie=UTF8&am...
(Edited)
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Blue Angel, Champion

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Good points Ken. However, I think the proper solution would be for Home Depot Canada to stock Ego accessories just like they do in the US. Why they would carry the full line of products in the US and not in Canada baffles me.
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Ken, Champion

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Home Depot's strategy in either country with what amounts to an exclusive brand for them baffles me. Even if they feel they don't have shelf space to allocate to accessories in the stores you'd think they would make them available to order on the website.
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Blue Angel, Champion

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Absolutely!!! The website should serve as a retail space for all the products that can't justify the shelf space in the stores, and with that in mind there's no reason not to offer a much better selection.

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