Susan, we're sorry to hear about your blower. Please give us call at 1-855-346-5656 and we'll get you taken care of. You don't need to worry as you are covered by our 5-year warranty. We can be reached Monday through Friday from 8:30AM - 8:00PM EST (Saturday and Sunday from 10:00AM - 6:00PM). We look forward to hearing from you and getting you up and running.