Hi Leslie, and thank you for your post! We are definitely here to help answer your questions about your standard charger. We'd like to speak with you over the phone to collect a little more information about what your charger is doing when first plugged in without a battery attached, and then what it does when you put the battery on it. I was able to locate your account and see that you registered your EGO products, and I thank you; however, you did not provide your phone number. So please reach out to us by either sending us an email to email@example.com and include your phone number with the best time to reach you; -or- give us a call at your convenience at 1-855-346-5656 at and we would be happy to assist you further. We are available Monday through Friday 8:30AM-8PM EST and Saturdays and Sundays 10AM-6PM EST. We look froward to hearing from you.