where do i get a warranty repair done

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  • Updated 7 days ago
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the trimmer head fell off the trimmer while I was trimming. The trimmer is only one year old! Where can I get it fixed.
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Dave Meyer

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Posted 7 days ago

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szwoopp, Champion

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Give customer service a call
Call first thing in the morning to avoid a long wait.
Leave a call back number if you cant stay on hold

1-855-EGO-5656 (1-855-346-5656) from 8:30AM - 8:00PM EST (Monday - Friday) & 10:00AM - 6:00PM EST (Saturday & Sunday).
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Blue Angel, Champion

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Dave, there’s an exploded view of the trimmer head in the manual. If you have all the parts and some basic tools you may be able to reassemble it yourself:

This is for the ST1500SF. If that’s not your trimmer model you can look up the manual for yours here:


If not you’ll have to call Ego Customer Service as szwoopp mentions above.