When I put the battery on the charger it tryies to charge and then stops

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  • Updated 5 years ago
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When you put battery on charger it starts to charge you have a green light on both the battery and charger, then the red light comes on the charger along with the green, the battery signal light flashes red yellow green several times and the every thing stops when you take the batter light stays on the charger and fade off
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Posted 5 years ago

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Blue Angel, Champion

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If you leave the battery on the charger until everything settles down, what light is on the charger?
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Denise C

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Hello Lou! Thank you for your post. I have just responded to the email that you sent us yesterday regarding the problems you are having with either your battery, charger, or both.  I see that you have registered your EGO products online; however, you did not provide a phone number for us to contact you. I am happy to give you a call back to troubleshoot with you further if you would like to reply to the private email with your phone number; -or- you can give our Customer Support Center a call at 1-855-346-5656 at your convenience and they would be happy to assist you further.  We are available Monday through Friday 8:30AM-8PM EST and Saturdays and Sundays 10AM-6PM EST. We look forward to hearing from you.

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