Archived and Closed
This conversation is no longer open for comments or replies and is no longer visible to community members.
I tested my extra battery on the charger and have verified that it isn't the charger. Have also tested the defective battery on a different charger and it wouldn't work on that charger either. So, I'm certain the battery itself is the problem.
I'm past the 90 day return period and I don't want to return the mower anyway. What's the best/easiest way to get my battery replaced?
Should I bring it to Home Depot? Buy a stand-alone 5.0 battery and then return the defective one? I called Ego CS tonight and so far not impressed. Waited on hold for a while and then put it my phone number to be called back when my turn came up. It was 2 hours until they closed for the day and never got a call back.
So, what's the best way to do this and is ego relatively easy to work with?