What do I do when the battery is Exhausted

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  • Updated 5 years ago
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When I place the 4.0 Battery on the charger (30 Min or standard) I get a red flashing light. Another post said this means the battery is "exhausted" but did not explain what that means or how to fix it. What can I do, to fix/replace the battery.
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Jake Butdorf

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Posted 5 years ago

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Jennifer VandeWater, Community Manager

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Official Response
Hi Jake, are the lights on your charger  flashing red or are the lights on your battery  flashing red?  There are a couple things to try before assuming your battery is defective.

If the charger detects a problem, the red LED will begin flashing on the charger and there will be no green LEDs displayed.

1. Remove and reinsert the battery pack in the charger.  If the LEDs still read “defective” a second time, try charging a different battery pack.

2. If a different battery pack charges normally, contact customer service in regards to the defective battery.

3. If a different battery pack also indicates “defective”, unplug the charger and wait until the red LED goes out, then reconnect the plug to the power supply. If the red LED on charger still display defective, the charge may be defective.

When the battery is off the charger and you push the indicator button, does it flash red or is it a solid red?  If it flashes red, is it followed by any other colors?

Please let us know what's happening so we can help.