Website registration issue

  • 5
  • Announcement
  • Updated 2 years ago
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: out of date

We have identified a bug that is preventing some registrations from completing the process. We are in the process of fixing this right now. I will update when this is remedied. We apologize for the inconvenience.
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Jennifer VandeWater, Community Manager

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Posted 2 years ago

  • 5
Photo of Jennifer VandeWater

Jennifer VandeWater, Community Manager

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Official Response
The original bug that we posted about has been resolved. However, we're experiencing an additional error on our website that is giving errors such as "access denied". We're aware of the issue and are working to find the root cause and remedy it. Thank you for your patience. If you are unable to complete your registration online, please give us a call at 1-855-346-5656 so we can register you over the phone.
(Edited)