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  • Problem
  • Updated 4 years ago
  • Solved
Archived and Closed

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I  sent out all the information and a copy of my receipt to get a replacement battery.  I was told that I was covered. The replacements were supposed to be received in  5 to 10 business days.  That was on April 28, 2016.   I have yet to receive my replacements.   IS THERE A PROBLEM?
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John Nicolais

  • 70 Points

Posted 4 years ago

  • 1
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Jennifer VandeWater, Community Manager

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Official Response
Hi John, thanks for calling our customer service team.  Again, we're so sorry for the delay in your replacement but it's on its way now.  You will have a tracking number early next week.