warranty

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  • Updated 4 years ago
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Can't find charger
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Kerron Brown

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Posted 4 years ago

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Jennifer VandeWater, Community Manager

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Official Response
Hi Kerron, we'd love to be able to help you but need more details.  Are you missing the charger from the box?  Did you buy a string trimmer kit or a bare tool?  We saw a duplicate post asking about the warranty.  The tools come with a 5 year warranty.  The batteries and chargers come with a 3 year warranty.  The warranty only applies to original purchasers from an authorized retailer.  It does not cover lost or stolen product.  Exceptions are made if the box was missing the charger altogether.  Your best bet would be to call us at 1-855-346-5656 so we can talk through your unique situation and see what we can do for you.  We look forward to hearing from you.
(Edited)