Very, very impressed with EGO!

  • 2
  • Praise
  • Updated 4 years ago
I had an issue with my lawn mower not working, and causing all my EGO batteries I tried in it to not work either. I called EGO, described my problem, and over the phone there were able to diagnose what the issue was. They mailed me a brand new lawn mower with each of the batteries that were damaged, which were delivered within a week (to Canada).

A+ customer service, an awesome experience. 
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Rich

  • 80 Points 75 badge 2x thumb

Posted 4 years ago

  • 2
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Jennifer VandeWater, Community Manager

  • 81,028 Points 50k badge 2x thumb
Rich, this is great news and we are so happy we could help you!  We'll be sure to share your praise with our customer service team.  Thanks for reporting your experience.