upright storage support cracked

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  • Problem
  • Updated 3 months ago
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LM2100SP, 2 months old, right-sided plastic molding around storage support rubber shoe found cracked.  Looks like the entire molding that includes the rear discharge door would need to be replaced.  Can I get this part or do I need to bring it to a EGO repair shop.
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Stuart Hoffman

  • 70 Points

Posted 3 months ago

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3 months ago
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Blue Angel, Champion

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Hi Stuart, if this was caused by a product defect it will be covered under warranty. You will have to call Ego Customer Service to have it looked after.

The turnaround time for warranty repair work can be a few weeks, so if this is not a critical issue you may wish to wait until the off-season to have it fixed. Your lawnmower has a five year warranty.
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