Trimmer works once every 10 tries

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  • Problem
  • Updated 5 years ago
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Archived and Closed

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For the past month my trimmer has been taking fits. When I go to start it won't do anything. When it does this I fiddle with the kill switch and trigger until it finally fires over. Does anyone else have this problem? Honestly it is starting to get annoying. Trimmer has been kept in basement when not in use. Never used in wet weather. Both controls seem to move smoothly. Definitely not the battery. Works flawlessly in my blower. Is there any reported flaws like this? All help appreciated.
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Posted 5 years ago

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Denise C

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Official Response
Hi N! We are sorry to hear about the problems you are having with your string trimmer. I see that you have created an account with us, but you did not provide a phone number. If you could either send an email to with your contact number so that I can call you back; -or- give us a call at 855-346-5656 at your convenience so we can assist you further. We are available Monday through Friday 8:30AM-8PM EST and Saturdays and Sundays 10AM-6PM EST. Please have the serial numbers of your string trimmer, battery and charger ready when calling. We look forward to hearing from you.