Trimmer won't stay together

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How do I get the trimmer to stay together at joint? I believe I have put in the bolts correctly i.e.. screws facing down. help me out.
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Steve Kenyon

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Posted 1 year ago

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Blue Angel, Champion

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Official Response
Steve, you probably have the right idea, but maybe you’re putting the screws in backwards? From page 14 of the manual:



Here’s a link to the manual if you need it:

https://cdn.shopify.com/s/files/1/026...
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Oregon Mike, Champion

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Building on Blue's comment. Feed the screws in from the handle end of the the clamp in to the threaded end of the clamp and tighten the screws.
Pictures of my 15" with the split shaft. Hoping the pics help.

(Edited)
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Shatfieldj

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How did you make out Steve?
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carolyn robbin

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I'm having the same problem. I assembled it as instructed. It loosens and opens up when I'm weeding.
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Oregon Mike, Champion

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Carolyn, when you install the screws do they eventually stop turning or do they seem like they are always kind of easy to turn and don't want to stop turning? 
I'd think you could go out and buy some blue Loctite thread locker (Home Depot carries it, among other retailers) and remove the screws, apply a dot of the blue Loctite and reinstall the screws. Give the Loctite a bit of time to set up before using the trimmer. 
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Oregon Mike, Champion

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Oh, and of course, your trimmer has a 5 year warranty. If it's less than 5 years old give EGO CS a call. Best to call early in the day to avoid hold times.
They can be reached at 1-855-EGO-5656 (1-855-346-5656) from 8:30AM - 8:00PM EST (Monday - Friday) & 10:00AM - 6:00PM EST (Saturday & Sunday).
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szwoopp, Champion

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Should be no need for loctite.  The tool should assemble and work properly out of the box.

Return the tool to HD.  show them the problem. They either fix it to your satisfaction or agree it is faulty and give you a new one.
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Oregon Mike, Champion

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Agreed, it should. But when you (ok, me) have Loctite around you just go for it. LOL

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