Trigger stuck - Chainsaw won't turn off upon trigger release???

  • 1
  • Problem
  • Updated 4 years ago
  • In Progress
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: duplicate

Maybe my chainsaw is defective, but when I release the trigger, the chainsaw keeps rolling.  I think the lock button and trigger get stuck on each other.  To stop it I either engage the kickback break or keep flicking the trigger until it releases.  Any suggestions?
Photo of NJ Derek

NJ Derek

  • 70 Points

Posted 4 years ago

  • 1
Photo of Samuel Strong

Samuel Strong

  • 2,060 Points 2k badge 2x thumb
Official Response
Hello Derek,

Thank you for your post and we are sorry to hear you are having issues with your chainsaw. If you would please contact our customer support team at 1-855-346-5656, we can walk through a bit of troubleshooting. Once we know the main issue, we will help you with the warranty and repair process. We look forward to hearing from you.