Can I transfer warranty?

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  • Question
  • Updated 3 years ago
  • Answered
  • (Edited)
I purchased the LM2100sp lawn mower unit from a friend who used it for about 10 months. How can I transfer the warranty to my name and address?
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Fabricio Webster

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Posted 3 years ago

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David HD, Champion

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I would call Customer Service Department about this process, since they also handle Registration and Warranty process.
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(a)Typical Engineer

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I thought this was a non-starter as the warranty was pretty clearly written to say the original purchaser, unless Ego has (smartly) moved away from that. 

On a side note, I bought a 20" mower used on Craigslist, and it had the defective (poorly designed) original clamps; would have been nice if Ego acknowledge their mistake and sent a set out for free, instead of charging me the $20 for something they should have fixed.  Dang it, stepping off the soap box again! =)
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David Cline

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Official Response
The warranty is not transferable, so it seems to me like the only reason to change the registration would be in case of recall. But if your friend is still capable of passing info along it would be better to keep in their name in case "they" have any issues with the equipment before the end of the warranty period.
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David HD, Champion

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Just to be clear, I did not say that the Warranty is "transferrable."  It is EGO who can best explain this process; therefore, it is best for anyone with any question regarding this to call EGO directly.
(Edited)
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(a)Typical Engineer

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Okay, that makes sense.  And here's the policy in B&W:

This warranty applies only to the original purchaser at retail and may not be transferred.

https://egopowerplus.com/pages/warranty-policy
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Beth Walsh

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I get that EGO is not the only company out there with this policy. I do not understand why the warranty should not transfer as the product is what is covered, not the person buying it. ...Just saying...
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Brad Carey

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More sales by discouraging the purchase of used equipment? Am I going to pay let's say $400 for a used mower with no warranty or $550 for a new one with 3/5 year warranties? That extra $150 is peace of mind for me. 
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Amber F., Official EGO Rep

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Official Response
The community was correct, again. Unfortunately, warranties do not transfer. The warranty is only valid for the original purchaser of the item at an authorized EGO dealer.
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Isaac

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This reply was created from a merged topic originally titled Battery Warranty.

A Friend of mine who needs Anger Management owned your Ego Blower and was upset with its performance and Destroyed it by running it over with his F450 Pickup Truck. He is the type of person that does what he wants and could careless about money. I took away his 2 additional Batteries before he could destroy them. My question is the 2 batteries I took away from him and will use with my Ego Blower (which I really enjoy using) are they still covered under any remaining warranty on them ? He never registered them or even kept the receipts cause thats the type of person he is, He could careless about anything. Thanks in advance for any help.

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