The washer and clip that holds the washer and sprocket on fell off

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  • Problem
  • Updated 4 weeks ago
  • Solved
  • 1
And this in the first 20 min. of use of my new Ego chainsaw 1401 E. I hope that I will find here, in Romania, these parts. Bad surprise, anyway. 
Photo of Avocat Secoşan Ferdinand

Avocat Secoşan Ferdinand

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Posted 4 weeks ago

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4 weeks ago
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Amber F., Official EGO Rep

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Official Response
Sorry to hear that, Avocat, but our EU support team will be able to help. You can reach them via email at eu.support@egopowerplus.eu
4 weeks ago
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Amber F., Official EGO Rep

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Official Response
Great question! Yes, it's possible to switch the washer and clip (Gasket and E Ring), without also replacing the sprocket. They are not required as a replacement assembly. To be safe, you'll want to check the sprocket gear just to be sure it doesn’t look worn. 
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