The washer and clip that holds the washer and sprocket on fell off

  • 1
  • Problem
  • Updated 2 years ago
  • Solved
  • 1
And this in the first 20 min. of use of my new Ego chainsaw 1401 E. I hope that I will find here, in Romania, these parts. Bad surprise, anyway. 
Photo of Avocat Secoşan Ferdinand

Avocat Secoşan Ferdinand

  • 110 Points 100 badge 2x thumb

Posted 2 years ago

  • 1
2 years ago
Photo of Amber F.

Amber F.

  • 68,340 Points 50k badge 2x thumb
Official Response
Sorry to hear that, Avocat, but our EU support team will be able to help. You can reach them via email at eu.support@egopowerplus.eu
2 years ago
Photo of Amber F.

Amber F.

  • 68,340 Points 50k badge 2x thumb
Official Response
Great question! Yes, it's possible to switch the washer and clip (Gasket and E Ring), without also replacing the sprocket. They are not required as a replacement assembly. To be safe, you'll want to check the sprocket gear just to be sure it doesn’t look worn. 
  • 1

Powered by Get Satisfaction