The new 530CFM blower

  • 2
  • Problem
  • Updated 3 years ago
  • Solved
The new 530CFM blower dead after about 20 minutes of use. Is anyone else having this problem? Was wondering if there is some type of design flaw in the circuitry? I tried o make it start with fully charged ego batteries, but no go.
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Larry

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Posted 3 years ago

  • 2
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Blue Angel, Champion

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Official Response
Larry, give Customer Service a call at 1-855-EGO-5656 (1-855-346-5656) 8:30-8:00 M-F 10:00-6:00 S/S, or if they're not available by phone send them an email at:

support@egopowerplus.com

Include your contact information, a description of the issue you're having, and make sure your tools and accessories are all registered:

http://egopowerplus.com/pages/registe...

Someone from the Customer Service team will get back to you ASAP, help troubleshoot your problem and get you the help you need.
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Jennifer VandeWater, Community Manager

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Official Response
Larry, we're very sorry to hear about your blower.  Please keep us posted once you receive your replacement and know that we stand behind our products to make things right for you.
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Jennifer VandeWater, Community Manager

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Official Response
Larry, are you starting the blower in turbo mode or going from low to high to turbo?  Because of the strain on the power that turbo mode causes, you could be overloading the circuits by starting in turbo mode.  Have you tried running the blower for a few seconds on low then go to high and then push the turbo button?  Turbo is meant as a boost here and there.  It's not meant as a setting to be used for 20 full straight minutes at a time.  Also, does the blower not work at all now after your 20 minutes of turbo use?