The drive sprocket guide fell off with the chain in the first day of using my cs1600 chainsaw. That the chain slipped after an hour or so is not surprising. That sprocket guide when with it suggests a defect. I can't find the part or a part number. Suggestions?
That would be warranty coverage; hope you properly registered your chainsaw. Take it to your local Home Depot rental shop for repairs. Or, call customer service at 1-855-EGO-5656 (1-855-346-5656) early to avoid wait.