The battery will no longer charge. The fan starts & stops on the charger. I bought this product 6-25-17, within the warranty. Repair?

  • 2
  • Question
  • Updated 1 year ago
  • Answered
  • 2
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

I have an EGO trimmer, and the battery will no longer charge. The fan starts & stops on the charger. I bought this product June 25, 2017, so it's well within the 3 year warranty. Do I need to send it to you for repairs?
Photo of Russ Brown

Russ Brown

  • 80 Points 75 badge 2x thumb

Posted 1 year ago

  • 2
1 year ago
Photo of Ken

Ken, Champion

  • 73,200 Points 50k badge 2x thumb
Official Response
Customer service will also help you troubleshoot to determine whether the problem is the charger or the battery and they'll ship you out whichever one needs to be replaced.
  • 2

Powered by Get Satisfaction