Thank You Emily!

  • 5
  • Praise
  • Updated 2 years ago
After a rocky start getting help with a battery warranty replacement I found this community support forum. After posting my problem here it was resolved almost immediately. Big THANK YOU to Emily who was right on top of things, followed up and resolved the problem. Fast & courteous!
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marcr.mail

  • 140 Points 100 badge 2x thumb

Posted 2 years ago

  • 5
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Blue Angel, Champion

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Glad to hear it worked out!
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Amber F., Official EGO Rep

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Official Response
Thanks for the great news, Marc! We'll share this with Emily and the team this morning. :-) 
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Jodie

  • 60 Points

Can you share more information on this subject, my battery shows fully charged but it wont start the lawn mower.  When I put it back on the base the base does not start the charging noise either.  Thank you,