Telephone hold music and announcement loop

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  • Updated 2 years ago
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Your hold times on telephone support are obviously extremely long - I'm waiting 30 minutes at this point - it would be a LOT less annoying if I didn't have to listen to "we understand your time is important....why not check out our website in the meantime..." every 90 seconds. 
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James

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Posted 2 years ago

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David HD, Champion

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Official Response
Here is a post from Jennifer about a month back regarding the email system for your reference.  EGO is moving away from this system because the "lack of turnaround time."  The best way is to call Customer Service Department with any questions.


https://community.egopowerplus.com/ego/topics/ego-email-support-ideas?topic-reply-list%5Bsettings%5D...