Considering the length of time repairs take, couldn't our local HD store offer "LOANERS"?. I'd hate to have my mower go down during grass cutting season. I'd probably have to consider buying a cheap gas mower to tide me over. BTW we love our 21" SP mower, Back Pack Blower and the new Power Head Kit (edger and string trimmer). Am considering adding the snow blower to my EGO tools.