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During the last several times I've used it I have experienced problems: the motor seems to rev up and down (even if I am not doing anything strenuous) and labour. I have taken off the spool and housing and cleaned out any grass wound inside (to be required to take that apart after each usage is a design flaw). I have avoided tall grass and when I've cut grass over 8" tall I have made several passes. The machine continues to strain and rev up and down anyway. The last two times I've used it the charge lasted between 17-20 minutes!
If this is how this machine is going to operate in the future this isn't a good omen. Do you have any suggestions? What do I do next to remedy the situation, and if I can't then what?