String Trimmer Stopped Working

  • 1
  • Problem
  • Updated 2 weeks ago
  • In Progress
Line wrapped around a sprinkler riser and the motor stopped.  It now acts like it wants to start but immediately cuts off.  Batteries are fine - have multiple that I use in the blower and mower.  Any suggestions on how to get this working again?
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gw

  • 70 Points

Posted 2 weeks ago

  • 1
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David HD, Champion

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Official Response
GW, it sounds like the motor is "overloaded" from hitting the sprinkler.  Below are some recommendations from the manual.  If you have tried everything listed below and it still does not work, contact Customer Service for some assistance.



They can be reached at 1-855-EGO-5656 (1-855-346-5656) from 8:30AM - 8:00PM EST (Monday - Friday) & 10:00AM - 6:00PM EST (Saturday & Sunday).