String Trimmer Stopped Working

  • 1
  • Problem
  • Updated 4 weeks ago
  • In Progress
Line wrapped around a sprinkler riser and the motor stopped.  It now acts like it wants to start but immediately cuts off.  Batteries are fine - have multiple that I use in the blower and mower.  Any suggestions on how to get this working again?
Photo of gw

gw

  • 130 Points 100 badge 2x thumb

Posted 2 months ago

  • 1
Photo of David HD

David HD, Champion

  • 32,840 Points 20k badge 2x thumb
Official Response
GW, it sounds like the motor is "overloaded" from hitting the sprinkler.  Below are some recommendations from the manual.  If you have tried everything listed below and it still does not work, contact Customer Service for some assistance.



They can be reached at 1-855-EGO-5656 (1-855-346-5656) from 8:30AM - 8:00PM EST (Monday - Friday) & 10:00AM - 6:00PM EST (Saturday & Sunday).