string trimmer

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  • Problem
  • Updated 11 months ago
  • Solved
Trying to replace the spool string. My trimmer (GO 56V Li-Ion 15" String Trimmer 2.5Ah kit
Master product: NST11170338198) has a screwed in spool holder. the replacement spool that I purchased is a complete spool that cannot be placed in the machine. I asked about this months ago on this sight and received no answers. Are there any? Please advise.
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Posted 2 years ago

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Blue Angel, Champion

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Official Response
The manual as and exploded view of the trimmer head for you to reference:

Manuels are available on Ego’s product pages. Here is the page for your trimmer:

Perhaps once you see how the head comes apart and goes together you can figure out the issue?
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Ken, Champion

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If this is the kind of spool you have, you have a trimmer with a rapid reload head. It doesn’t accept prewound spools of string:

You reload the string by lining up the mark on the trimmer head with the holes on the side, like this:

You feed up to 15 feet of new string through the hole until it comes out the other side (favoring the smaller end of the hole, as shown below). Pull the string through until the same amount is coming out each side. Then turn the cap of the trimmer head in the direction of the arrows until only a few inches is left sticking out.

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Mary Ann Hayes

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I cannot get my spool head to turn when pressed more than 1/8 of the way around.  Help!