String feeding too fast

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  • Updated 2 years ago
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I have the 15 inch string trimmer and the string feeds way too fast.  I have tried restringing existing spools and yes if you wind it the wrong way it is even faster, but I have also used the pre strung spools that I bought and even those will not last me through one trim of my yard which is only 80 feet by 80 feet.  There is not thick brush...just standard grass and if I try to use my Ego, I go through 3 or 4 spools just on this small area...I have a secondary electric line trimmer and if I go through 1 small spool in the same area that is a lot.   If it is wound wrong I would probably go through 10 or more as it is gone in about 10 feet...but this is still a lot of string for such a small area.
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Joan

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Posted 2 years ago

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Amber F., Official EGO Rep

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Official Response
Joan, call our customer service team: 1-855-346-5656. Whatever it is that’s going on with your trimmer, they’ll be able to sort it out.