Snowblower won't stay running- Run time question

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  • Problem
  • Updated 3 years ago
  • Solved
  • (Edited)
Hello every one.  Brand new snowblower, batteries say 100%.  Runs for 5 seconds with no load and then shuts off with the indicator light blinking green/yellow.  Tried to call customer support (who are supposed to be open 7 days/week)  Message says they are in a staff meeting?  Really?  If you say you are there to answer questions, don't have a message saying "we are in a staff meeting call back next business day"...
Anyway, any suggestions that anyone has would be appreciated.  Frustrating to spend this much and not even have it run.  Thanks in advance
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Posted 3 years ago

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Ken, Champion

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Official Response
Vanessa, call Ego customer service tomorrow and they'll get a replacement to you right away.