Snow Blower cable came pinched...

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  • Updated 3 years ago
  • Solved
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Hey got my first ego blower today and noticed the cable that controls the chute was pinched and cut open to expose the steel cable inside... anyone else have this issue.  Noticed it when I took it out the box and then realized it was cut because when I put the handle in position that if not careful it would get pinched...  
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Tcp

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Posted 3 years ago

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Jacob

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That sucks bad. What a warranty claim lol. Exchange it if you can or see if EGO can send you a replacement cable
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Tcp

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Yeah I had to drive pretty far to get this one since most were sold out around me... yeah if its easy to replace I wouldnt mind that... maybe send me some 7.5 for my troubles?!!?! hint hint Jennifer LOL
(Edited)
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DJDDay

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You got a bum unit; pretty simples.  Either return/exchange it or deal with the manufacturing defect.  
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Deleted

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Nothing a little silicone carne can't fix.. Patch that cable right up
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Jennifer VandeWater, Community Manager

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Official Response
Tcp. wish we could help you out with a battery. :) Did you end up exchanging or calling our customer service team for help? (1-855-346-5656).

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