Service Center/Shops in the Austin/Round Rock/Georgetown Texas area

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Where can I find a list of repair shops that perform warranty and out-of-warranty service on ego products. I have a string trimmer, blower, and hedge trimmer that are still in warranty and running just fine, but I know one day they will need service. Also, after just having a dissapointing experience with the mower that died aftert 25 minutes after uunpacking and one use (took back immediatly for refund), I am hesitant whether to try my luck with a mower again and/or the chainsaw. Specifically I need information for service in the Austin/Round Rock/Georgetown Texas area. Thanks
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Denis

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Posted 4 years ago

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Denise C

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Official Response
We apologize for being vague in recent months as it pertains to service. In partnership with The Home Depot, we have recently contracted all service to go through them. Because this is a very recent initiative, not every single Home Depot is up to speed and ready for service. We do not recommend simply walking into The Home Depot with your tool in hand, as we would hate for you to waste your time. Let us help you! Your best course of action when needing service is to first always contact our customer service department at 855-346-5656. 
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