self propelled stops after 10 feet or so.....

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  • Updated 2 months ago
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Hi, I have Ego 21" self propelled mower with the 7.5ah battery. After a few using it a few times, I noticed the self propel function will stop after about 10 feet. If I release the lever and re-engage it, it will work for about another 10 feet....! The blade continues to turn, but no power to the wheels. It happens on all speed settings (I get a bit further at a faster setting). I have tried using a different battery with the same result. Could there be a short somewhere? My warranty is almost up!
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MiddleMan

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Posted 2 months ago

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szwoopp, Champion

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Official Response
Certainly sounds like a bad connection or controller.  Give customer service a call.  They can help you diagnose the problem and get you warranty service if needed.

They can be reached at 1-855-EGO-5656 (1-855-346-5656) from 8:30AM - 8:00PM EST (Monday - Friday) & 10:00AM - 6:00PM EST (Saturday & Sunday).