Self Propelled (LM2102SP) motor not working at 75% battery level

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  • Updated 1 week ago
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I have had the LM2102SP (with 7.5 battery) for a little over a year. The self propelled motor works at full charge then once the battery hits about 75% (guesstimate), the self propelled motor stops working but the mower cuts fine and until the battery fully dies. Anybody have similar issue or an idea why this would be happening?
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Calvin Ho

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  • unsure

Posted 1 week ago

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szwoopp, Champion

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Official Response
That is a new one.
I would recommend a call to customer service
Call first thing in the morning if you can to minimize any hold time
1-855-EGO-5656 (1-855-346-5656) from 8:30AM - 8:00PM EST (Monday - Friday) & 10:00AM - 6:00PM EST (Saturday & Sunday)