Self propelled feature

  • 2
  • Question
  • Updated 2 years ago
  • Answered
Merged

This conversation has been merged. Please reference the main conversation: Intermittent problem with self-propelled drive

Purchased last summer and feature does not work now which is one of the main things I looked for in a purchase
Photo of Joy Key Guidry

Joy Key Guidry

  • 82 Points 75 badge 2x thumb

Posted 2 years ago

  • 2
Photo of Ken

Ken, Champion

  • 73,580 Points 50k badge 2x thumb
Official Response
Your mower has a five-year warranty. Call customer service and they'll walk you through trouble-shooting and the repair process, if necessary. The number is on the main forum page.
Photo of Amber F.

Amber F., Official EGO Rep

  • 68,272 Points 50k badge 2x thumb
Official Response
To David and Joy: We are sorry to hear that you are having issues with your mower. Please give us a call at (855) 346-5656, so that we can start working on a solution. We look forward to speaking with you.