Self propelled feature

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  • Question
  • Updated 3 years ago
  • Answered

This conversation has been merged. Please reference the main conversation: Intermittent problem with self-propelled drive

Purchased last summer and feature does not work now which is one of the main things I looked for in a purchase
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Joy Key Guidry

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Posted 3 years ago

  • 2
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Ken, Champion

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Official Response
Your mower has a five-year warranty. Call customer service and they'll walk you through trouble-shooting and the repair process, if necessary. The number is on the main forum page.
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Amber F., Official EGO Rep

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Official Response
To David and Joy: We are sorry to hear that you are having issues with your mower. Please give us a call at (855) 346-5656, so that we can start working on a solution. We look forward to speaking with you.