This conversation has been merged. Please reference the main conversation: My self-propel drive is malfunctioning
Anyway, I did a little research on-line and tried all the suggestions I could find (there weren't many, wasn't a big issue it seemed), from folding it up and starting again ensuring everything is locked into place and set right, to pushing the mower forward then backward incase the wheels were locked, but no luck. When you pulled the green SP lever it made a clicking noise, and we tried adjusting the variable speed level, but nothing happened. The mower blade was engaged and he was able to push the mower to mow the lawn, but we didn't spend the extra $100 for nothing.
My husband was very upset and disappointed and we returned the mower. For $599 you expect it to work right out of the box. Unfortunately, the HD stores in our area did not have anymore 21" SP in stock and we had to order it online this time (hubby was not happy about that either).
So here we are waiting for the new mower to arrive and I am wondering if it is going to work.