Self -propel feature no longer works

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  • Problem
  • Updated 1 year ago
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Merged

This conversation has been merged. Please reference the main conversation: Intermittent problem with self-propelled drive

After only ONE USE the self propel feature no-longer works.  All I can hear is a "whirring" sound in the propel gear box when I pull on the lever.
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Frank Rocco

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Posted 1 year ago

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Amber F., Official EGO Rep

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Official Response
We're sorry to hear this, Frank! Have you tried calling Customer Service to troubleshoot (1-855-346-5656)? There's a chance they might be able to save you a trip.