security key diagram

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  • Updated 3 years ago
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I mowed for the first time this year (front yard only). I put the battery back on the charger and decided later in the day to do the back. When I held the security key in I noticed there was little resistance, and the mower would not start. There was a post by user "Steve" here ( that matched my symptoms exactly, and I found the same thing when I removed the back cover. The problem I'm having is there is a longer spring than the one that returns the security key, but I can't figure out where that spring should go (it basically fell out when I removed the back cover. Either a simple image of what the internals SHOULD look like with the back cover removed, or some basic instructions would be very helpful here. Thanks everyone.
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Chris Halos

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Posted 3 years ago

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Jennifer VandeWater, Community Manager

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Official Response
Chris, are you still needing help on this issue? If so, let me know and I'll escalate to our engineering team to see what we can do.