EGO sent me replacement clips for the handle. They didn't send me the whole assemblies, just the clips. Which wouldn't be a problem except they also didn't send any instructions. I can't for the life of me figure out how to remove the old clip from each assembly and replace it with the new one. I tried relieving the torque on the spring to allow the bolt to move freely up and down the shaft but that didn't help. And of course it's a holiday so I can't call customer support. If anybody sees this and can offer any suggestions... thank you in advance!