Replacement 480 Died !

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  • Problem
  • Updated 2 years ago
  • Solved
My Brand new Replacement 480 died.
Sigh. :(
I haven't even re-registered it yet.
Lasted about 3-1/2 hours of steady use on leaves in yard, gave a short agonized chirp and that was the end.
Power usage was about 25% Turbo, 50% full and 25% on low with a stop about every 15 minutes to fill the leaf bag.
The first one lasted two summers of "after mow" cleanup, about 40 minutes once a week.
Didn't do leaves last year.
So this year I'm doing leave and two have failed.
Is it me??? 
I'll call support on Monday morning.
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Tom Meyers

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Posted 2 years ago

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Jennifer VandeWater, Community Manager

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Official Response
Tom, we're sorry to hear about your blower. Let us know how it goes after you've spoken to our customer service team. A reminder that we are also available on the weekends from 10:00AM - 6:00PM EST (if you ever have the need to contact us during the weekend again).
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Dave .

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Have you gone through 3, or 2?
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Tom Meyers

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Two. Customer Relations took care straight away. Could not be easier.