registration wont't accept email address ending with .net

  • 1
  • Question
  • Updated 10 months ago
  • Answered
When trying to create an account and register my mower the program retruns invalid email account. Surely there are other Comcast/Xfinity custers who have had this issue.
A workaround would be appreciated. 
Thank you,

Peter P Nitchman
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peter nitchman

  • 70 Points

Posted 10 months ago

  • 1
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Amber F., Official EGO Rep

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Official Response
Hi Peter! Sorry to see you're having difficulty getting registered. Our system should not be rejecting Comcast or Xfinity addresses, as we have countless accounts with their addresses on file. What you've experienced is usually the result of a security-related browser extension or an ad-blocker. Please try clearing your cache and give it another shot. Let us know if you're able. If not, we'd be happy to help: just call us at 1-855-346-5656. We're here until 8pm EST today.