Registering the New 20" Hedge Trimmer Attachment & Extension Pole

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  • Updated 2 years ago
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For some reason EGO's online "Register Product" page is not working for the trimmer and the extension is not even listed. A couple of weeks ago I created a case and was told what info was required to register by mail. I supplied the info and asked for status and only get a robot mail that a new case has been opened.

Possible for someone to help with this?

Thanks,

Mike 
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Michael G

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Posted 2 years ago

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Oregon Mike, Champion

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Official Response
Have you tried calling the customer service number? They can be reached at 1-855-EGO-5656 (1-855-346-5656) from 8:30AM - 8:00PM EST (Monday - Friday) & 10:00AM - 6:00PM EST (Saturday & Sunday).
Hopefully they can help.
Also, be sure to call early in the day to help avoid wait times.
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Amber F., Official EGO Rep

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Sorry to hear that, Michael. As Oregon Mike suggested, please call our service team if you haven't already. They'd be more than happy to help resolve this. 
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Michael G

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Haven’t called yet because they probably need e-copy of my receipt.
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Oregon Mike, Champion

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Even on the registration page there is a drop down selector that lets you select no receipt so give them a call and see what they can do for you.
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Michael G

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I called and they are having issues registering this product too. They are to get back to me when they have more info.

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