registering out of country purchases

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  • Updated 1 year ago
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bought the brush cutter from Great Britain since it's not available in the US. anyone know how to register it since it's not listed on us sites. ?
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Richard Teague

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Posted 1 year ago

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Blue Angel, Champion

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You may have to register it in GB. If it’s not sold or serviced here it may have to have warranty work done through their system?

Just guessing. I’ll let Amber give the official word.
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Amber F., Official EGO Rep

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Official Response
Hi Richard! Our customer service team can only register North American products. Furthermore, as the brush cutter is not from or designed for use in North America, they cannot offer any support or parts. 
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Richard Teague

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not DESIGNED for use in North America???? guess their weeds are different than ours, huh..? Thanks for the nonsense answer amber. Guessing "their" trimmers, chainsaws, mowers, etc. are different than "ours" also since the grass is greener on the other side of the pond... time to switch brands I guess...
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Amber F., Official EGO Rep

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We're sorry you're disappointed, Richard. Tools designed for use overseas are designed slightly differently to operate at a different voltage than what we have here in North America. Our apologies for any misunderstanding.  

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