Refurbished (lack of) Warranty worth the savings?

  • 1
  • Question
  • Updated 2 months ago
  • Answered
After a successful winter with EGO, I'm ready to buy a mower. Checking HD, I see they have refurbished 7.5Ah kits for the 21" SP mower for $350. The kit new costs $500, so a savings of $150. Cool. BUT! Refurbished only comes with a 1 year warranty on everything.

I'm looking for opinions on whether the $150 savings is worth 4 years of warranty service on the mower and 2 years service on the battery. Reading other posts here implies that the self-propel feature is prone to problems.
Photo of Tae Cooke

Tae Cooke

  • 1,582 Points 1k badge 2x thumb

Posted 3 months ago

  • 1
Photo of Oregon Mike

Oregon Mike, Champion

  • 57,886 Points 50k badge 2x thumb
I may have a misunderstanding, but I think the 1 year warranty only applies to the tool. The battery and charger will (should?) have a 3 year warranty. I don't know if EGO is selling refurb batteries and chargers yet.
Photo of Tae Cooke

Tae Cooke

  • 1,582 Points 1k badge 2x thumb
Here's a screenshot of where I got that information https://puu.sh/DccAd/2b632627bf.png. Posted yesterday, so apparently accurate.
Photo of Oregon Mike

Oregon Mike, Champion

  • 57,886 Points 50k badge 2x thumb
Tae, I saw that too  so that's where my misunderstanding (aka confusion) comes from.
Photo of Kendall Bohna

Kendall Bohna

  • 110 Points 100 badge 2x thumb
I agree with Mike.   Also if you buy a used mower the warrenty is not transferable as I have found out.  I wanted to buy a used one.
Photo of Tae Cooke

Tae Cooke

  • 1,286 Points 1k badge 2x thumb
Correct, through 3rd party. It seems that factory refurbished does come with the 1 year warranty however, hence the "poll".
Photo of bloomz

bloomz

  • 13,376 Points 10k badge 2x thumb
Geez, I thought it was 3 years on the battery and 5 on the mower.....

I wouldn't try to save $150 on that - a battery alone is almost $400
Photo of bloomz

bloomz

  • 13,376 Points 10k badge 2x thumb
That's on a new one  by the way
Photo of Green In GT

Green In GT

  • 532 Points 500 badge 2x thumb
I'd buy a new one with full warranty.  SP is great if you have any hills or uneven surfaces like I do with my gaggle of gophers and moles.  Used... I'd pay very little and not be looking for a warranty.  Double check on the battery warranty on Refurbished.  I would not consider it a deal if the battery did not have a 3 year warranty.  Remember to do your lubrication with is very minimal and I doubt mechanical problems other than blade changes will be a problem with the mower itself.  
Photo of Tae Cooke

Tae Cooke

  • 912 Points 500 badge 2x thumb
Thanks for your input! That is what I was thinking.
Photo of Oregon Mike

Oregon Mike, Champion

  • 57,886 Points 50k badge 2x thumb
Granted it's not the generous 5 year warranty of a new tool, but one year for a refurb is still pretty generous. I own other refurb type things, 2 camera lenses for example, and they have worked wonderfully for years. I think they only had a 90 day warranty so one year seems pretty good. 
Note that if you decide to go with self propelled, you don't have to actually use the sp function. The mower rolls quite well without it. However, unless you really feel you need it you might consider non sp and save even a bit more money. 
Photo of Tae Cooke

Tae Cooke

  • 1,582 Points 1k badge 2x thumb
I've bought plenty of products that only have a 90 day warranty new, so yes, a year is nice. But seeing people posting problems with it makes me worry a bit. My reasons for wanting self-propelled are selfish: growing up we never had a self-propelled mower. Now that I have the opportunity, I want it, even if I don't need it!
Photo of William E Hanson

William E Hanson

  • 15,556 Points 10k badge 2x thumb
No one can see into the future to see this particular if, but in my experience. refurbished tools are just as reliable as new and sometimes better primarily of value in pricing. The decision should be based on your financial situation; is the potential savings crucial or a long warranty more important.
Photo of summetj

summetj

  • 9,898 Points 5k badge 2x thumb
I would not buy a mower with only a 1 year warranty.  (My self propel unit has failed two times so far, and I have 2 years left on my warranty which gives me warm(er) fuzzy(er) feelings about having to get the mower fixed/replaced two times already).

I haven't had any issues with all of the other EGO equipment I have (blower, trimmer, hedge trimmer/edger/powerhead), so a 1 year warranty on the smaller/less costly equipment wouldn't be an issue for me...but the mower is a big investment and I'd hate to have to buy another one after only one year.
Photo of Oregon Mike

Oregon Mike, Champion

  • 57,726 Points 50k badge 2x thumb
Summetj,  you have a good point about the sp featured mowers. Maybe not an ideal candidate for refurb sales. I think the non sp models are perfect candidates for refurb sales though.
Photo of summetj

summetj

  • 9,898 Points 5k badge 2x thumb
Yes, never had an issue with the blade motor.
Photo of bloomz

bloomz

  • 13,376 Points 10k badge 2x thumb
Saving $150 is NOT worth the chance of something going wrong - my take on it.
Photo of Tae Cooke

Tae Cooke

  • 1,582 Points 1k badge 2x thumb
FYI, I splurged and bought the dual battery mower :D First cut was great at level 3. Will cut shorter next time.